My Orders and Subscriptions

Subscription Payments

Billing FAQs

• Your AccessAlly license expires in "x" days

  If you are seeing this message when logged in to the admin dashboard of your AccessAlly site(s). There’s an issue with billing or licensing that needs to be resolved. We display this message here to support you in case you’ve opted-out or are not receiving account related emails from us.

  Contact us if you have questions about this message.

  

  here ..

• Revoked Subscription

  If your AccessAlly subscription has been revoked, purchase a new license here. Once your new subscription is created update the license keys used on your AccessAlly site and everything will return to normal. 

  An example of a revoked subscription is shown below.

  

  Once your new subscription email arrives visit your site and update your license keys. See our article on updating your license keys.

  

• Update Billing Address

  To update your billing address on your account, visit your profile page.

• Update Credit Card

  To update the credit card you have on file for your subscriptions, click here.

• Upgrade Or Downgrade Your Subscription

  You can upgrade or downgrade your subscription at any time here.